Shipping Information

This page explains how BioLabs Scientific UK handles shipping information for online orders.

Delivery Options and Costs

Available delivery methods, shipping charges and current delivery estimates are shown during checkout before an order is submitted. The options available can depend on the delivery address, product type and order contents.

Order Processing

Orders are processed after payment has been accepted and any required order checks have been completed. Customers should make sure their delivery address and contact details are correct before placing an order.

Delivery Estimates

Delivery estimates are estimates rather than guaranteed arrival dates unless a specific guaranteed service is expressly offered at checkout. Carrier delays, customs procedures, adverse weather and other events outside our reasonable control can affect delivery times.

International Orders

If international delivery is available at checkout, customers are responsible for checking whether the products ordered may lawfully be imported, possessed or used in the destination country. Customs duties, taxes or import charges may apply depending on the destination.

Research-Only Products

Where a product is labelled for research use only, customers should ensure that ordering, shipment, possession and intended use comply with applicable requirements in their location.

Problems With Delivery

If an order is delayed, damaged in transit or appears to be missing, contact us at info@biolabsscientific.co.uk with the order details so the issue can be reviewed.

See also our Refund & Returns Policy and Terms & Conditions.